Services covered
Information may be used to discuss or deliver workflow reviews, AI and automation implementation, practical training, managed support, dashboards, internal tools, websites and WordPress work.
Privacy
What information is collected and how it is handled.
This policy covers website use, enquiries, workflow reviews, AI and automation projects, training, support and project records.
Current services and information
How workflow, AI, training and support work may involve information.
The points below supplement the existing approved Privacy Policy for the current service mix.
Enquiries
An enquiry may include name, email, business name, service interest, timing, current tool or process, the change requested, permitted campaign attribution and technical anti-spam records.
Examples and sample information
Descriptions, public material, prepared examples or redacted data are preferred for early discussion and testing where practical.
Live business information
Live client or business information is considered only for an expressly agreed purpose, provider, account, access arrangement and workflow.
Third-party providers
Approved AI, automation, hosting, analytics, booking, email and connected-tool providers may process information needed for their role. Relevant provider terms and settings vary.
Data minimisation
Only information reasonably needed for the agreed task should be used. Fields and records that do not help the task should be left out.
Access and storage
Access owners and known storage locations should be recorded for each live-data workflow. Storage may include approved client systems, oOMF! project records and agreed third-party providers.
Cross-border processing
Cloudflare, Google, Calendly and an approved project provider may process information outside Australia. The relevant provider and settings should be reviewed before live business information is connected.
Retention and deletion
Information is kept only for the service, business record, support or legal purpose that requires it. Project-specific retention, return and deletion responsibilities should be recorded where live information is involved.
Provider model training
oOMF! does not approve use of client project information for provider model training unless the client expressly agrees in writing. Provider account settings and terms must still be checked for the agreed workflow.
Privacy questions and complaints
Contact [email protected] with a privacy question, access or correction request, or complaint. Include enough detail to identify the matter, but do not email passwords or unnecessary sensitive records.
Privacy Policy
How oOMF! handles personal information.
Last updated: 13 July 2026. This page explains what is collected through the website, why it is collected, and how it is handled when someone browses, books a call, or gets in touch.
Who this policy covers
This policy applies to personal information collected by oOMF! (ABN 22 774 578 197) through this website, contact forms, booking links, email conversations, and project enquiries.
Based in Ballarat. Working with Melbourne and Victorian teams.
Information collected
The site only asks for information that helps make the first reply useful, protect the website, and understand how enquiries arrive.
- Contact details such as name, email address, phone number, business name, and website URL where supplied.
- Project details such as service interest, timing, goals, message content, and any context submitted through a form.
- Attribution details such as UTM parameters, gclid, gbraid, wbraid, landing page URL, and referrer URL when those values are present.
- Technical and usage information from hosting, analytics, security, spam prevention, browser, device, and performance tools.
- Correspondence, notes, proposal details, invoice details, and account information created while responding to or delivering work.
How information is used
Personal information is used for practical business purposes connected to enquiries, service delivery, website operation, and marketing measurement.
- Reply to enquiries, prepare recommendations, arrange calls, and assess whether there is a sensible fit.
- Prepare quotes, proposals, invoices, scopes, support notes, and project records.
- Deliver workflow reviews, AI and automation implementation, training, managed support, internal tools, websites, WordPress and related agreed services.
- Measure website traffic, campaign performance, enquiry quality, and general site behaviour.
- Keep the website secure, reduce spam, troubleshoot errors, and maintain reliable contact workflows.
Cookies, analytics, and attribution
This site uses cookies, analytics, tag management, and similar browser technologies to understand site use, campaign performance, and completed enquiry paths.
Google Tag Manager, Google Analytics, Site Kit, Google Maps or review integrations, and booking tools may process technical or usage data when they are loaded or used.
- Analytics and advertising attribution may include page views, event activity, device and browser details, referral data, and campaign parameters.
- Lead forms may store attribution fields with the submitted enquiry so the source of the enquiry can be understood later.
- More detail is available in the Cookie Policy.
Sharing and service providers
Personal information is not sold or rented.
Information may be shared with trusted service providers where needed to run the website, send and receive email, manage hosting, measure analytics, arrange bookings, keep records, receive professional advice, or comply with legal obligations.
Some providers may process or store information outside Australia. Where a third-party service is used, its own privacy terms may also apply.
Storage, security, and retention
Lead submissions are stored privately in the website admin and sent to the oOMF! contact inbox so enquiries can be reviewed and answered.
Reasonable steps are taken to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Information is kept for as long as needed for enquiry handling, service delivery, record keeping, tax and accounting obligations, dispute handling, security, and legitimate business administration.
Access, correction, and questions
You can ask to access, correct, update, or delete personal information held about you, subject to any legal or administrative reasons it needs to be kept.
Privacy questions can be sent to [email protected] or raised by phone on 0466 968 556.
Related pages: Cookie Policy and Terms & Conditions.
Related implementation guide
See the practical AI data and safeguard principles.
The guide explains the workflow questions used for data minimisation, provider review, human approval, testing, monitoring and manual fallback. It does not replace project-specific legal, privacy, security or professional advice.