oOMF!

Website rebuilds & support

Case study

Sage & Lilly Co

An ecommerce refresh and care setup that made browsing calmer, category paths clearer, and ordering easier to support over time.

Business context

Sage & Lilly Co

A store refresh that improved browsing flow, clarified category routes, and made ongoing updates easier to handle.

  • ProjectStore refresh
  • OfferCare Plan
  • SectorFloristry & ecommerce
  • MarketMelbourne & inner suburbs

Context

Sage & Lilly Co needed the store to feel more premium without making browsing, event enquiries, or ordering harder to manage.

What changed

Product grouping was tightened, category routes were clarified, and the purchase path was kept gentle without letting the store feel vague.

Why it mattered

Those decisions mattered because customers needed confidence while browsing, not only once they had already reached the cart or checkout.

Closer look

The parts of the page doing the work.

Each close-up ties the change to a concrete page decision instead of using screenshots as decoration.

Sage & Lilly Co website screenshot

Flowers

Category browsing makes the range easier to understand at a glance.

The store now gives people enough structure to keep moving without losing the softer brand presentation.

Sage & Lilly Co website screenshot

Events

The events path explains a different buying context without breaking the brand tone.

That helps the site speak to everyday orders and larger enquiries without either path feeling like an afterthought.

Sage & Lilly Co website screenshot

Checkout

Checkout keeps the order moving while the softer presentation still feels on brand.

The site carries reassurance right through the buying step instead of dropping people into a disconnected finish.

Full page preview

The whole page, in one view.

A more considered storefront with clearer browsing, stronger category cues, and an easier path into checkout.

Sage & Lilly Co website screenshot

Scope

  • Store refresh
  • Care Plan
  • Melbourne & inner suburbs
  • Floristry & ecommerce

What changed

Product grouping was tightened, category routes were clarified, and the purchase path was kept gentle without letting the store feel vague.

Why it mattered

Those decisions mattered because customers needed confidence while browsing, not only once they had already reached the cart or checkout.

Result

A more considered storefront with clearer browsing, stronger category cues, and an easier path into checkout.

  • Browsing flow tidied
  • Category confidence improved
  • Checkout path clearer

Studio role

Studio strategy, design, development, and ongoing support.

Next step

If this problem looks familiar, start with a short call or brief.

The reply should point to the right scope and the most useful first step.