Business context
Advance Support Co
A full-site refresh that brought services, trust-building content, and contact back into a cleaner order.
Context
Advance Support Co needed the public site to explain its services more clearly, keep trust-building information easier to reach, and bring the contact path into a more deliberate sequence.
What changed
The page structure was reworked across the homepage, services, stories, about, blog, contact, and information sections, with clearer hierarchy and a more direct route into key content.
Why it mattered
Those decisions mattered because visitors needed to understand the support offer, find relevant information, and take the next step without losing momentum.
Closer look
The parts of the page doing the work.
Each close-up ties the change to a concrete page decision instead of using screenshots as decoration.
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Services page
The services section is structured to explain the offer with less effort.
Key support areas are clearer to scan, so visitors can reach the right path faster.
/6%20-%20Contact%20Us/6.1%20-%20Contact%20Us%20(Desktop).png?v=1773444949)
Contact flow
The contact page arrives as a deliberate next step instead of a buried endpoint.
That shift helps visitors move from understanding the service into action without extra wandering.
/11%20-%20Info%20Archives/11.1%20-%20Info%20Archives%20(Desktop).png?v=1773444950)
Information structure
Supporting information is grouped in a way that feels easier to browse and trust.
The site now gives deeper-reading visitors a clearer route into articles and reference content.
Full page preview
The whole page, in one view.
A clearer multi-page site with stronger page hierarchy, tidier information architecture, and a cleaner path into contact.
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Scope
- Website rebuild
- Website Rebuild Sprint
- Melbourne & inner suburbs
- Disability & NDIS support services
What changed
The page structure was reworked across the homepage, services, stories, about, blog, contact, and information sections, with clearer hierarchy and a more direct route into key content.
Why it mattered
Those decisions mattered because visitors needed to understand the support offer, find relevant information, and take the next step without losing momentum.
Result
A clearer multi-page site with stronger page hierarchy, tidier information architecture, and a cleaner path into contact.
- Services easier to scan
- Contact path clearer
- Information architecture tidied
Studio role
Studio strategy, design, and development.